I will be honest, the best way to reach us is by calling (or texting) 850-303-0510. Yes, we have email and messenger via FB but the old fashion phone call or even a text is easier for us (Andrea) to answer or find.
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Privacy Policy
Effective Date: July 1, 2026
Dog Academy LLC (“Dog Academy,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit DogAcademyLLC.com , contact us, complete forms, register for services, or communicate with us by phone, email, or text message.
We may collect the following types of information:
Name, phone number, email address, mailing address, and emergency contact information.
Dog information, including name, age, breed, vaccination status, behavior history, health notes, veterinarian information, training needs, and service history.
Payment and billing information, when applicable.
Messages, form submissions, appointment requests, waivers, agreements, and customer service communications.
Website usage data, such as IP address, browser type, pages visited, device information, and cookies or similar technologies.
We use information to:
Provide dog training, boarding, daycare, grooming, wellness, and related services.
Schedule appointments, communicate about services, and respond to questions.
Maintain safety, vaccination, health, behavior, and emergency records.
Process payments and manage customer accounts.
Send service updates, reminders, confirmations, and administrative messages.
Send marketing messages only where permitted by law and with appropriate consent when required.
Improve our website, services, customer experience, safety protocols, and business operations.
Comply with applicable legal, regulatory, insurance, and recordkeeping obligations.
3. Text Messages and Phone Communications
By providing your phone number and opting in where required, you authorize Dog Academy LLC to contact you by call or text message regarding appointments, service updates, account notices, reminders, safety concerns, promotions, or other business-related communications.
Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP . You may reply HELP for assistance. Opting out of marketing texts may not stop transactional or service-related messages that are necessary for active services, appointments, safety, billing, or account administration.
We do not sell or share mobile opt-in information with third parties for their own marketing purposes.
4. Email Communications
We may send emails related to appointments, services, account notices, education, promotions, or business updates. Commercial email messages will include required identification and opt-out options where applicable under the CAN-SPAM Act.
5. Cookies and Website Tracking
Our website may use cookies, analytics tools, embedded content, forms, or similar technologies to help the website function, understand visitor activity, improve user experience, and measure marketing effectiveness. You may control cookies through your browser settings, but some website features may not function properly if cookies are disabled.
We may share information only as reasonably necessary, including with:
Employees, contractors, trainers, groomers, kennel staff, or service providers who need the information to perform services.
Veterinarians, emergency clinics, or animal care professionals when needed for the health or safety of a dog.
Payment processors, booking software, website hosts, email/SMS platforms, and other business service providers.
Insurance providers, legal advisors, regulators, law enforcement, or government authorities when required or appropriate.
Another party in connection with a business transfer, merger, sale, financing, or restructuring.
We do not sell customer personal information in the ordinary course of business.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no website, email system, payment system, or electronic storage method is completely secure. Florida’s Information Protection Act includes data breach notification requirements for covered entities, including notice obligations when certain personal information is accessed without authorization.
8. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support safety, insurance, and operational needs.
9. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If we learn that we have collected such information, we will take reasonable steps to delete it.
10. Your Choices
You may contact us to:
Update or correct your contact information.
Request removal from marketing email or text lists.
Ask questions about how your information is used.
Request access to or deletion of certain information, where required by applicable law.
11. Florida and Other Privacy Laws
Dog Academy LLC is a Florida business and seeks to comply with applicable federal and Florida privacy, consumer protection, communications, and data security laws. These may include, where applicable, the Florida Information Protection Act, the Florida Digital Bill of Rights, the Telephone Consumer Protection Act, CAN-SPAM Act, Children’s Online Privacy Protection Act, and related Federal Trade Commission or Federal Communications Commission rules.
Some state privacy laws apply only to businesses meeting specific thresholds or engaging in specific types of data processing. If a law applies to us and gives you additional rights, we will honor those rights as required.
12. Third-Party Links
Our website may contain links to third-party websites, booking platforms, payment processors, social media pages, videos, or other services. We are not responsible for the privacy practices, security, or content of third-party websites or services.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after an update means you accept the revised policy.
Dog Academy LLC www.dogacademyllc.com 803-443-2660 info@dogacademyllc.com
